Shipping policy
Overview
Burp! currently ships products only within India.
Orders are processed and dispatched from our fulfillment facilities through trusted logistics partners, including India Post, Delhivery, and other authorized carriers.
By placing an order through drinkburp.com, you agree to this Shipping Policy.
Order Processing
Orders are generally processed within one (1) to two (2) business days after successful payment confirmation.
Orders are not processed on Sundays, public holidays, or other non-working days.
During product launches, promotional campaigns, festive periods, or high-volume sales events, processing times may be extended.
Delivery Timelines
Estimated delivery timelines are:
- Metro cities: 2–5 business days
- Non-metro locations: 3–8 business days
Delivery timelines are estimates only and are not guaranteed.
Actual delivery times may vary due to:
- Weather conditions;
- Remote delivery locations;
- Public holidays;
- Transportation disruptions;
- Regulatory restrictions; or
- Circumstances beyond Burp!’s reasonable control.
Shipping Charges
Shipping charges are displayed at checkout before payment is completed. As of the Effective Date of this Policy: Standard shipping charge: ₹200 per 6 pack by India Post or ₹250 per 6 pack by Delhivery
Burp! reserves the right to modify shipping charges, minimum order values, and promotional shipping offers at any time.
Delivery Address Accuracy
Customers are responsible for providing complete and accurate shipping information.
Burp! shall not be responsible for delays, failed deliveries, or additional charges arising from incorrect or incomplete address information provided by customers.
Failed Deliveries
If a shipment is returned because:
- The address provided is incorrect;
- Delivery attempts were unsuccessful;
- The recipient was unavailable; or
- Delivery was refused,
Burp! may deduct shipping, handling, return-to-origin (RTO), and other associated costs from any approved refund.
Lost Shipments
If a shipment is confirmed lost by the logistics partner, Burp! may, at its discretion:
- Arrange a replacement shipment; or
- Issue a refund.
Transit Conditions
Our beverages are transported through third-party logistics networks and may be exposed to varying environmental conditions during transit.
Minor cosmetic issues that do not affect product quality, safety, or usability, including:
- Label scuffing;
- Outer packaging wear;
- Transit-related temperature fluctuations; or
- Minor carbonation variation,
shall not be considered defects.
Contact
For shipping-related enquiries, please contact: hello@drinkburp.com
Effective Date: 12 July 2026